Shipping policy

Shipping Policy

At DAPHNÉ, we aim to deliver your orders quickly and securely across Pakistan.

  1. Delivery Locations

    • We currently offer nationwide delivery within Pakistan only.

  2. Delivery Timeframes

    • Lahore: Next-day delivery.

    • Other Cities: 2–4 working days.

    • Please note that delivery times may vary due to public holidays or unforeseen courier delays.

  3. Delivery Partner

    • All orders are shipped via our trusted partner, Daewoo FastEx.

  4. Shipping Charges

    • A flat shipping fee of Rs. 200 applies to all orders, regardless of location.

  5. Payment Options

    • We offer both Cash on Delivery (COD) and Advance Payment options for your convenience.

  6. Unreceived Parcels

    • If a customer does not receive or accept the order, the parcel will be returned to the shipper.

    • In such cases, re-delivery can be arranged upon request (additional shipping charges may apply).